Virtual Complaints Book

In accordance with the Peruvian Consumer Protection and Defense Code

At Andina Luxe we strive to offer you an unparalleled travel experience. If you have any disagreement, please complete this form to register your claim or complaint. You will receive a copy by email and we will respond within a maximum of 15 business days.

1. Consumer Information

Full Name *

Document Type *

Document Number *

Phone / Mobile *

Email Address *

Full Address *

2. Contracted Product or Service

Type *

Product Service

Claimed Amount (USD / S/.)

Description of the Contracted Product or Service *

3. Complaint Details

Type of Complaint *

Claim: Disagreement related to the products or services Complaint: Dissatisfaction not directly related to the services

Details of the Claim or Complaint *

Consumer Request (What you are asking for) *